Products FAQs
Will non-food items like Ibuprofen or laundry detergent be available?
Click Enter to see the detailsNot at this time. The system is not currently configured to distinguish between taxable and non-taxable products, so only food items will be sold.
Will feminine hygiene products be available?
Click Enter to see the detailsCurrently, feminine hygiene products will not be available at the Bear Bodega store. Students can purchase these types of items at Bear Necessities or the WashU Campus Store.
Transactions & Payment FAQs
What payment methods are accepted?
Click Enter to see the detailsMeal points and Bear Bucks are accepted. All accounts must also have a credit card on file. Bear Bucks cannot be used as a backup if meal points are insufficient.
What happens if I try to check out with a low balance?
Click Enter to see the detailsA minimum balance of $20 in meal points or Bear Bucks is required for entry. If your balance is below that threshold, you will not be able to complete your purchase.
How do I get a receipt?
Click Enter to see the detailsItemized receipts are available in the Grubhub app under the "Orders" tab after purchase. Additional copies can be requested at justwalkout.com/receipts.
Will receipts show whether meal points or Bear Bucks were used?
Click Enter to see the detailsItemized receipts are available in the Grubhub app. We are confirming whether receipts will show how many meal points and Bear Bucks were used.
How do I request a return or refund?
Click Enter to see the detailsIn the Grubhub app, select your order and tap "Help" in the top right corner to initiate a request. Requests can also be submitted through the WashU Dining website.